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Service Desk Analyst
IT & Systems
Entry Level
Full-time
Hybrid
IT & Systems
Entry Level
Analytics
Interattivo e temporizzato
🌍Worldwide
Service Desk Analysts provide first and second-line technical support to employees and customers, diagnosing issues and restoring services efficiently. They manage tickets in ITSM tools and follow ITIL-aligned processes. ITIL Foundation and CompTIA A+ certifications are common.
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