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Analyste de centre de services

IT & Systems
Niveau débutant
Temps plein
Hybride

Service Desk Analysts provide first and second-line technical support to employees and customers, diagnosing issues and restoring services efficiently. They manage tickets in ITSM tools and follow ITIL-aligned processes. ITIL Foundation and CompTIA A+ certifications are common.

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Assistant IA

15.4K/100.0K