Privacy Policy

JobInterview ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:

• Account Information: Name, email address, password, company name, job title, and profile information
• Interview Data: Audio and video recordings of interview sessions, transcripts, responses, and performance metrics
• Usage Information: Log data, device information, IP address, browser type, pages visited, and interaction data
• Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors)
• Communications: Messages you send to our support team, feedback, and survey responses

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services and developing new features
• Processing transactions and sending you related information including confirmations and invoices
• Sending you technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Analyzing usage patterns to improve user experience and platform performance

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: All data transmission is encrypted using SSL/TLS protocols. Data at rest is encrypted using AES-256 encryption
• Access Controls: Role-based access controls limit employee access to personal data on a need-to-know basis
• Regular Security Audits: We conduct regular security assessments and penetration testing
• Secure Infrastructure: Our services are hosted on enterprise-grade cloud infrastructure with built-in security features

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights and safety
• With Your Consent: We may share information with third parties when you give us explicit consent to do so

You have certain rights regarding your personal information, depending on your location:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to certain legal obligations
• Portability: You can request a copy of your data in a machine-readable format
• Objection: You can object to certain processing activities, including marketing communications
• Restriction: You can request that we restrict processing of your personal information in certain circumstances

We use cookies and similar tracking technologies to collect and track information and improve our services. You can control cookies through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for the platform to function properly (authentication, security)
• Analytics Cookies: Help us understand how users interact with our platform (Google Analytics, Mixpanel)
• Preference Cookies: Remember your settings and preferences for a better user experience

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Interview session recordings are retained according to your plan tier (7 days for Starter, 30 days for Professional, unlimited for Enterprise). Account information is retained until you request deletion or your account is terminated.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@jobinterview.live or write to us at: JobInterview, 229 rue Saint-Honoré, 75001 Paris, France